QUALIFICATION SUMMARY: Fifteen years of increasing responsibility and leadership in computer networked systems operations, management, and maintenance, to include telecommunications systems operations and maintenance. Six years of personnel experience. Top secret clearance held since 1985.
AREAS OF EXPERTISE: Network Design, Network Management, Router Configuration, Teamwork, Cost Control, Customer Satisfaction
Jan 2000 to Nov 2002, Ft Bragg NC, U.S. Army Special Operations Command (USASOC)
Network Analyst: Manage and document leased frame network encompassing 26 CONUS locations.
Primary focus is deploying HP OpenView on a B2000 for management and documentation of Class B IP network (work in progress).
Apply patches, software updates, data backups, and customization of user interfaces on OpenView (OV) applications and HP-UX Unix systems. Configure and generate network usage reports for management use. Configure OpenView maps for 26 remote sites, databases, access, integration, graphs, and polling. Detect, isolate, and correct network anomalies. Update router/switch Internet Operating System (IOS) software, save configurations to TFTP server, and install memory chips/IF's. Configure routers and switches. Tune router/switch configurations to optimize customer network traffic flow using OSPF routing, ATM, Serial link, FastEthernet, Gigabit, and Frame Relay technologies. Use Openview to gather real-time statistical information for immediate fault isolation. Use current procedures to control network/router access to authorized personnel/applications via access control lists. Use syslog and other tools to detect network intrusions. Install and maintain Network Time Protocol (NTP) server, File Transfer Protocol (FTP) server, Network File Server (NFS) server, and Syslog Server. Use all network sources, CBT's, and course attendance to stay current on network technologies.
Installation of NetMetrix for bandwidth management and troubleshooting (work in progress).
Attained Certified Cisco Network Associate (CCNA) status, July 2000.
May 1999 to Nov 1999, R.T.P., NC area, for large international financial corporation.
Senior Network Analyst: Team Player in the deployment, management and maintenance of a worldwide frame relay network.
Fluent in the use of HP OpenView, Network Node Manager, Newbridge Node Manager, Remedy, along with various Unix tools to maintain diverse network topologies.
Troubleshoot ‘system’ problems from PBX switch integration, E1/T1 links, to Frame Relay networks.
April 1997 to November 1998, Headquarters (HQ), Standard Systems Group (SSG), Gunter Annex AL
Metropolitan Area Network Manager: Responsible for the proper operation, management, and maintenance of the HQ SSG routed/switched network and infrastructure communications. Designs, tests, and implements new technologies to the HQ SSG network.
Formulated the $1.5 million SSG infrastructure upgrade. Encompassed design, procurement, installation of fiber, copper, Cisco switches, Cisco routers, and total reconfiguration of the SSG WAN/LAN. New topology brought the SSG to a switched 10mbs to the desktop architecture and full duplex Fast Ethernet backbone.
Installed HP 755 server, six HP 715 workstations, and loaded SSG’s first network management package to include HP OpenView Network Node Manager, CiscoWorks, and CiscoView enabling proactive network restorals and problem resolution prior to customer notification.
Network advisor for local Lee High School designing a fiber infrastructure to ensure future bandwidth requirements are met.
May 1993 to April 1997, 27th Communications Squadron (CS), Cannon AFB NM
Senior Network Analyst: Responsible for the proper operation, management, and maintenance of the 27th Fighter Wing router network and long haul communications.
Designed, installed IP/IPX routed Air Force Base communications network of over 30 Cisco routers including fiber optic and copper connections, project totaled over 2 million dollars.
Configured SNMP/RMON network for optimum operation and management of network utilizing HP Openview/NNM. Lead technician for network outages and upgrades.
While deployed for Bosnian support mission, designed and installed first unclassified IP network for the 5th Allied Tactical Air Force.
April 1991 to May 1993, 27th CS, Cannon AFB NM
NCOIC, Base Central Test Facility: Responsible for the management, maintenance, and operation of all long-haul communications for the 27th Fighter Wing.
Maintained all critical mission communication links for Command Post, Intell, Flight Ops, Logistics.
Managed emergency system restoral of communications outages and authored restoral plans.
Performed three major upgrades to include project management of MSL-100 telephone switch and cable installation (7 million dollar project), IDNX-70 Node installation, and a Defense Data Network (DDN) Node relocation.
October 1989 to April 1991, 1961st Communications Group, OL-D, Camp O’Donnell High Frequency (HF)Transmitter Station, Philippines
NCOIC, Systems Control Facility: Responsible for the management and operation of communication systems for Air Force HF Transmitter Site.
Maintained all mission communication links for Command Post, Intell, Flight Ops, Logistics.
Directly supported contingency communications circuits associated with Desert Shield and Desert Storm operations
Managed emergency system restoral of communications outages, performed quality analysis, adjustments, and equipment replacement.
May 1979 to October 1989, Various worldwide Air Force assignments
Personnel Administration and Tactical Communications Systems: Responsible for all phases of personnel administrative procedures. Also responsible for deployment of large scale tactical telecommunications systems to various undesirable overseas locations
Equipment and Software Experience
Equipment
Routers: Cisco 2500 series/Cisco 4000 series/Cisco 7500 series, and AGS+
Switches: Cisco Catalyst 1900, 2900, and 5000 series, Cabletron MMAC, SynOptics 3000
Hubs: Cabletron, SynOptics, 3Com
Media: Fiber (MM&SM) 10mbs to 200mbs, UTP (cat 3&5) EIA 568B, Thinnet (10b2), Synchronous 9.6Kbs through 45.736Mbs (DS-3), 310 patch panels, 110 patch panels, RJ-11/RJ-45, BNC, ST/SC/SMA, EIA/TIA-232/ITU V.35/DB-25/DB-9/EIA-422, FDDI
Test Equipment: Firebird6000, Pentascanner, NCC 7000 Network Probe, Network Analyzers, Analog Frequency Analyzers
Computers/Systems: HP B2000,715/750/755, AT&T 3B2, x86 architecture, RISC architecture, N.E.T. IDNX-70 Multiplexers, ADNX-48 Multiplexers, MSL-100 Switches, DS-1/DS-3 Channel Banks, 56Kbs through 2.048Mbs CSU/DSUs, Shiva RAS, Multiplexers, Modems, Desktops, EIDE/SCSI Hard Drives, CDROMs, Facsimile, Satellite, Wideband, Narrowband, Crypto, LOS MicroWave, Tropospheric Scatter, HF, SHF
Software/Operating Systems/Protocols
Software: : HP OpenView Network Node Manager 6.1, CiscoWorks and CiscoView, MS-Office 2000, Netscape 4.76, Mosaic, Internet Explorer 5.5, Visio 4.5 Professional, Newbridge Node Manager
Operating Systems/Environments: Windows98/95/3.1, Linux 3.0, UNIX, HP-UX 11.00, Solaris 2.5, X11R6 X-Windows 4.1, Motif, Common Desktop Environment (CDE), Domain Name Service (DNS) Servers, Simple Mail Transport Protocol (SMTP) Servers, Remote Access Servers (RAS)
Protocols: TCP/IP, IPX/SPX, ISDN, ISL, NETBIOS, FR, LAPB, LAPM, IGRP, EIGRP, OSPF, VLSM, RIP, SNMP, SMTP, POP3, HTTP, FTP, TELNET, NFS, FDDI, ETHERNET, FAST ETHERNET, B8ZS/ESF, D4/AMI, PRI/BRI, HDLC/SDLC, CDR
Military and Civilian Education
Building Scalable Cisco Networks (BSCN), 1 wk, Raleigh NC, July 2000
Advanced Sniffer University, 1 wk, Birmingham AL, September 1997
Intro to Cisco Router Configuration (ICRC), 1 wk, New Orleans LA, August 1997
UNIX System Administration, 1 wk, Cannon AFB NM, April 1996
HP OpenView Network Management Installation, 1 wk, Herdon VA, June 1995
HP OpenView Network Management Operations, 1 wk, Herdon VA, June 1995
Fiber Optic Installation and Maintenance, 3 wk, SAFB TX, November 1994
Advanced Information and Network Systems Evaluation, 8 wk, W/P AFB OH, September 1994
N.E.T. IDNX-70 Operations and Maint, 2 wk, Redwood CA, February 1993
AFCC Commercial Communications School, 1 wk, Scott AFB IL, February 1992
NCO Leadership School, 8 wk, Lindsey AS GE, March 1989
TSQ-111 CNCE Systems Controller Crs, 4 wk, Keesler AFB MS, February 1988
NCO Preparatory Course, 2 wk, Andersen Air Base Guam, February 1987
Telecommunications Systems Control Crs, 16 wk, Keesler AFB MS, April 1986
Personnel Specialist Course, 6 wk, Keesler AFB MS, April 1979
H.S. GED, N.Y. State, September 1976
A total of 76 semester hours towards my BS in Computer Science
Air Force Commendation Medal (2nd OLC), HQ SSG (AMC), October 1998
Air Force Commendation Medal (1st OLC), 27th Fighter Wing (ACC), April 1997
Joint Service Commendation Medal, 5th Allied Tactical Air Force (NATO), October 1996
NCO of the Quarter, 27th Communications Squadron (27FW), March 1996
Air Force Achievement Medal (1st OLC), 27th Fighter Wing (ACC), August 1995
Air Force Commendation Medal, 27th Fighter Wing (ACC), April 1995
NCO of the Quarter, 27th Communications Squadron (27FW), June 1993
NCO of the Quarter, 27th Communications Squadron (27FW), December 1991
Air Force Achievement Medal, 3415th Air Base Group (ATC), November 1985
Joined the Air Force in May 1979, assigned Eielson AFB Alaska, Personnel Specialist; Feb 81 assigned Lowry AFB Colorado, Personnel Specialist; May 86 assigned Andersen AB Guam, Telecommunications Specialist; Oct 87 assigned Sembach AB Germany, Tactical Telecommunications Specialist; Oct 89 assigned Camp O'Donnell Republic of the Philippines High Frequency Transmitter Site, NCOIC Systems Control; Apr 91 assigned Cannon AFB New Mexico, NCOIC Base Central Test Facility, Apr 93; Senior Network Analyst; Apr 97 assigned Gunter Annex Alabama, Metropolitan Area Network Manager. Moved to Fayetteville NC, after retirement from the Air Force in November 1998. I am presently 9 credit hours from my Associates, and am actively pursuing my BS in Computer Science. Security clearance is presently downgraded to Secret due to elapsed time since last investigation.
Provided upon Request
addressed to: